Jackie Waltersjackiew81515@gmail.com | (217) 898-3109 | Monticello, IL
SUMMARY Seasoned administrative professional with 30 years of experience, adept at managing administrative tasks and streamlining office operations. Skilled in complex documentation, conducting research, compiling data, travel logistics, and meticulous attention to detail. Seeking to leverage organizational, research, transcription/typing, and communication expertise as an Administrative Assistant. Currently enhancing transcription proficiency through specialized training.
WORK EXPERIENCEUniversity of Illinois College of Law Champaign, ILOffice Manager / Faculty Assistant Sep 2017 - Jun 2023• Managed administrative tasks for academic staff, including appointment coordination, meeting facilitation, and document preparation, ensuring efficient office operations.• Facilitated seamless travel logistics by arranging itineraries and processing expense reimbursements, enhancing faculty mobility and productivity.• Demonstrated adaptability and strong organizational skills by effectively transitioning to remote work, maintaining high performance, and earning commendations for exceptional service.• Streamlined virtual teaching processes by scheduling online classes and creating course pages, contributing to the smooth delivery of remote education.• Supported faculty development by assisting with dossier preparation for promotions and recruitment, playing a key role in academic personnel advancement.Office Support Specialist / Faculty Assistant Apr 2008 - Aug 2017• Managed administrative tasks such as calendar coordination, meeting scheduling, and correspondence drafting to support office efficiency.• Oversaw office operations, maintaining a streamlined workflow through careful monitoring of supplies and equipment.• Assisted in the development of professional reports, presentations, and correspondence, as well as coordinated logistics for special events and conferences. University of Illinois Continuing Education Champaign, ILSecretary III / Assistant to Head of Distance Learning / Event Coordinator / Exam Secretary Aug 2007 - Apr 2008 • Facilitated administrative functions by managing schedules, preparing essential documents, and maintaining office equipment to support department efficiency.• Coordinated logistics for various academic events, ensuring successful execution and positive attendee experiences.
EDUCATION Concordia Lutheran High School High School Diploma Fort Wayne, IN May 1974
Parkland College Champaign, IL June 1999Certificate, Business Math / Materials Management Parkland College Champaign, IL June 1999Certificate, Medical Terminology and Coding University of Michigan, College of Business Administration Ann Arbor, MI March 1999 Certificate, Basic Skills for the Newly Appointed Manager Transcribe Anywhere Online School Training, General Transcription and Legal Transcription Began training March 2024, ongoing SKILLS Office Management • Administrative Support • Calendar Management • Event Coordination • Communication Skills•Proficient in MS Office Suite • Transcriptionist/Typist • Multi-Tasker • Problem-Solver
SUMMARY Seasoned administrative professional with 30 years of experience, adept at managing administrative tasks and streamlining office operations. Skilled in complex documentation, conducting research, compiling data, travel logistics, and meticulous attention to detail. Seeking to leverage organizational, research, transcription/typing, and communication expertise as an Administrative Assistant. Currently enhancing transcription proficiency through specialized training.
WORK EXPERIENCEUniversity of Illinois College of Law Champaign, ILOffice Manager / Faculty Assistant Sep 2017 - Jun 2023• Managed administrative tasks for academic staff, including appointment coordination, meeting facilitation, and document preparation, ensuring efficient office operations.• Facilitated seamless travel logistics by arranging itineraries and processing expense reimbursements, enhancing faculty mobility and productivity.• Demonstrated adaptability and strong organizational skills by effectively transitioning to remote work, maintaining high performance, and earning commendations for exceptional service.• Streamlined virtual teaching processes by scheduling online classes and creating course pages, contributing to the smooth delivery of remote education.• Supported faculty development by assisting with dossier preparation for promotions and recruitment, playing a key role in academic personnel advancement.Office Support Specialist / Faculty Assistant Apr 2008 - Aug 2017• Managed administrative tasks such as calendar coordination, meeting scheduling, and correspondence drafting to support office efficiency.• Oversaw office operations, maintaining a streamlined workflow through careful monitoring of supplies and equipment.• Assisted in the development of professional reports, presentations, and correspondence, as well as coordinated logistics for special events and conferences. University of Illinois Continuing Education Champaign, ILSecretary III / Assistant to Head of Distance Learning / Event Coordinator / Exam Secretary Aug 2007 - Apr 2008 • Facilitated administrative functions by managing schedules, preparing essential documents, and maintaining office equipment to support department efficiency.• Coordinated logistics for various academic events, ensuring successful execution and positive attendee experiences.
EDUCATION Concordia Lutheran High School High School Diploma Fort Wayne, IN May 1974
Parkland College Champaign, IL June 1999Certificate, Business Math / Materials Management Parkland College Champaign, IL June 1999Certificate, Medical Terminology and Coding University of Michigan, College of Business Administration Ann Arbor, MI March 1999 Certificate, Basic Skills for the Newly Appointed Manager Transcribe Anywhere Online School Training, General Transcription and Legal Transcription Began training March 2024, ongoing SKILLS Office Management • Administrative Support • Calendar Management • Event Coordination • Communication Skills•Proficient in MS Office Suite • Transcriptionist/Typist • Multi-Tasker • Problem-Solver